September 23, 2023
Not Enough Water: AMD Identifies Cause of Thermal Issue on Radeon RX 7900 XTX

AMD says it is aware of why some Radeon RX 7900 XTX graphics cards can overheat performance to be throttled. Apparently, a small group of models has a defective steam room.

Scott Herkleman, Senior Vice President and Common Supervisor of AMD’s Graphics Enterprise Unit, mentioned the basis trigger behind thermal points at a gathering. interview(Opens in a new window) with PCWorld. In line with Herkleman, AMD has spent the final two weeks making an attempt to establish the problem after some customers, together with {hardware} reviewers, seen poor efficiency on their flagship graphics card.

The corporate’s investigation traced that Radeon RX 7900XTXsteam room. The water inside might help switch and dissipate warmth from the graphics card. Nonetheless, the corporate has decided {that a} sure variety of AMD-manufactured 7900 XTX playing cards bought on and a few third-party shops comprise a defect within the cooling system.

“All of it comes all the way down to the truth that a small group of our steam rooms even have an issue: there is not sufficient water,” Herkleman stated. “That is a really small proportion.”

“Have been there any security considerations? There isn’t any safety concern, we have been in a position to detect it from the basis,” he added. As a substitute, the issue can solely trigger efficiency degradation when the graphics card reaches 110 levels Celsius, which forces the GPU to decelerate.

The excellent news is that AMD is able to ship substitute merchandise to affected customers. “You spent some huge cash shopping for this AMD-manufactured XTX, we wish to repair it for you,” Herkleman stated. “We fastened it. We’re able to ship it to you.”

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It seems to be like AMD has not issued an official recall. For now, Herkleman is asking affected customers to contact the corporate’s officers. support channels(Opens in a new window) about getting spare models. “As a result of we would like you to have an ideal product, we are going to ship it to you instantly,” Herkleman added.

Subsequently, graphics card homeowners ought to verify temperatures when operating numerous workloads similar to video games to see if they’re affected. Herkleman additionally famous that the issue is simply with a small proportion of AMD-made Radeon RX 7900 XTX playing cards, not third-party variations of the product.

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