Update wipes data, leaves blank screens on South Australian Samsung phones
Clean screens and lack of priceless information is the difficulty plaguing some South Australian Samsung telephone customers after a glitch attributable to an replace.
Prospects took to social media to warn different telephone customers that they had been left with a clean display and misplaced their images and contacts whereas updating their Samsung mobiles.
“Samsung customers – do your self a favor and keep away from putting in the most recent system replace,” one lady stated.
“I up to date mine and my telephone utterly crashed.”
One other consumer stated that his telephone began the replace earlier than it stalled and went right into a “restoration display”.
The client stated, “I attempted to get well in secure mode, now all it does is Samsung. Cannot flip something off. What an effective way to start out the brand new yr.”
Kangaroo Island Cell Telephone Restore has warned Samsung prospects to not carry out updates till “vital bug replace is fastened”.
“If you happen to do the replace, you’ll lose every little thing in your telephone as it should require a manufacturing facility reset,” the corporate stated.
Samsung Australia stated 9news.com.au they acquired studies from prospects about the issue whereas updating their telephones.
“At present these studies are solely coming from prospects situated in South Australia,” the corporate stated.
“We proceed to analyze this difficulty.
“In case your system is affected, please go to a Samsung service heart or name our group on 1300 362 603.”
Samsung Australia didn’t make clear which model of the replace is inflicting the difficulty or which fashions are affected for South Australian prospects.
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