Earlier this week, AMD some Radeon RX 7900 XTX graphics cards suffered from thermal throttling issues attributable to a defect. The quick description mentioned that and principally mentioned nothing else. Gordon Mah Ung spoke with Radeon chief Scott Herkelman for extra info whereas at AMD’s CES 2023 sales space. You may see the complete speech beneath.
First, the excellent news: Herkelman says there aren’t any safety considerations with this problem, not like others. fusible RTX 4090 12VHPWR cables. So what is going on on?
“All of it signifies that a small group of our steam rooms even have an issue: there is not sufficient water,” Herkelman says. “It is a very small proportion. That is the primary cause.”
Nevertheless, AMD appears decided to do the suitable factor for affected clients.
“Should you purchased this AMD-manufactured XTX, you spent some huge cash,” Herkelman continued. “We wish to repair it for you. Now we have a repair. We’re able to ship it to you. Name our technical help line when you bought from AMD.com or name them when you bought it from one in every of our AIB companions… We’ll ship it to you immediately.”
Herkelman additionally confirmed some assumptions in regards to the affected fashions.
“Solely in XTX [boards] It was made by AMD,” he mentioned. “Steam room solely. Not any of our frequent fashions. We wish you to know that only a few folks actually expertise this, however when you do, name us. We wish to get you the suitable product.”
Right here is your reply, the Web. For extra details about the cardboard, see Radeon RX 7900 XTX review. (Spoiler alert: Editors’ Selection award winner.) If you would like movies that present extra perception into the newest PC developments, make sure you watch them. Subscribe to PCWorld’s YouTube channel!
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